VFS Global website Common Q&A
Applies to 🇮🇹 Italy, 🇳🇱 Netherlands, 🇵🇹 Portugal, 🇦🇹 Austria, 🇫🇮 Finland, 🇩🇰 Denmark, 🇭🇷 Croatia, 🇳🇴 Norway, 🇮🇸 Iceland, 🇭🇺 Hungary, 🇨🇿 Czech Republic, 🇪🇪 Estonia, 🇱🇹 Lithuania, 🇮🇪 Ireland (Non-Schengen), 🇨🇾 Cyprus (Non-Schengen)
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Q1. What countries does the VFS Global website support?
The VFS Global website supports appointment bookings for 🇮🇹 Italy, 🇳🇱 Netherlands, 🇵🇹 Portugal, 🇦🇹 Austria, 🇫🇮 Finland, 🇩🇰 Denmark, 🇭🇷 Croatia, 🇳🇴 Norway, 🇮🇸 Iceland, 🇭🇺 Hungary, 🇨🇿 Czech Republic, 🇪🇪 Estonia, 🇱🇹 Lithuania, 🇮🇪 Ireland (Non-Schengen), and 🇨🇾 Cyprus (Non-Schengen).
Please note that Iceland and Cyprus are not Schengen countries.
We currently support three visa centres: Manchester, London, and Edinburgh.
Q2. What should I do before I use the auto-booking bot?
For countries supported by the VFS Global website, you do not need to register an account beforehand. Please simply upload your information to our portal to activate the auto-booking bot. This information is required by the VFS Global website. When the appointment is available, the bot will automatically fill in your information to secure the appointments on your behalf.
You may find your date of birth incorrect when you get the appointment letter. Please note that this is a glitch from the VFS website, and it does not affect the attendance of your appointment.
Q3. How can I get notifications when the appointment is booked?
When the appointment is booked, we will send you notifications via Telegram and Email. We highly recommend using Telegram to receive notifications, as your Email provider is likely to misrecognize our notifications as auto-messages and block you from getting them. Telegram link:
https://t.me/UK_VisaInfoBot
Also, we will send you a voice call and SMS to remind you at that time.
Q4. What should I do after the appointment is booked?
After the appointment is booked, we will send you notifications with a payment link and login details via Telegram and emails. At this time, you need to promptly enter the payment link generated by the VFS Global website and complete their service charge within 10 minutes. Your appointment will be cancelled automatically after 10 minutes without payment. If you miss the payment window, please do not pay via the link anymore as your appointment may not be reserved.
This payment window is set by the VFS Global official website, and it’s beyond our control to extend it. If you are unable to complete the payment timely during a certain period of time, such as sleeping or working, please simply turn off your auto-booking bot in our portal and only turn it back on when you are available.
Please be aware that auto-booking is a one-off service, so once the appointment has been booked, the service is considered completed. We are not responsible for the potential external factors, including but not limited to missing the payment window, the official website glitches, not getting notifications due to your email provider blocking our messages, etc.
Q5. How do I download the appointment letter after booking?
After you complete your VFS Global service charge, please simply wait for 1-3 hours. Then you can log into your account registered by the bot to download your appointment letter.
When you attend your appointment at the visa centre, you can ask the staff onsite to change your email address so that you can receive further visa application notifications. We can’t use your own email address for registration because the VFS website requires a verification code from your email while booking the appointment, and the appointment can only last a couple of seconds in most cases. We can't get the verification code from your side in such a time span.
Q6. If I have multiple applicants, how can I ensure they will have the same appointment date?
Due to the nature of the VFS Global website's appointment scheduling, slots are typically released randomly and one by one. As a result, it is uncommon for multiple appointments to be available on the same date.
The bot will book appointments as long as they fall within your requested dates. However, there is a way to align all applicants' appointments on the same day. For example, if you have three applicants and the first applicant gets an appointment on 1st May, you can set the appointment date range for the other two applicants as 01/05 to 01/05. In this case, the bot will only book appointments for all three on 1st May.
Keep in mind, though, that this may significantly reduce the chances of securing an appointment, as the date range is restricted to a single day, and you'll have to wait for an appointment to become available on that specific date.
Q7. If I have an existing appointment and I want to reschedule it, what should I do?
The bot can only book new appointments from scratch. If you want to reschedule, you must cancel your existing appointment first.
Otherwise, the bot won't be able to book a new appointment because your passport number has already been used.
Q8. How long will it take for the bot to book the appointment, and can the bot book the appointments in one go once they are available?
We can't guarantee that the bot will successfully book an appointment each time, as this process is affected by many factors. During peak seasons, in some countries, availabilities can be booked within seconds, even while the bot is signing into your account.
However, the bot will try every opportunity until it secures an appointment for you. The wider the date range you set, the higher the chance the bot will be able to book an appointment.
Q9. Why don't I receive any appointment notifications?
Make sure you input your serial ID and get notifications via our telegram in case any notification emails are blocked due to your email provider:
https://t.me/UK_VisaInfoBot
If the Telegram is all set, simply wait and the bot will only notify you when an appointment is available. You can also check our website for daily updates on appointment availability. If you still don't receive notifications, please verify your notification settings on Telegram and Email or contact us.
Q10. Any tips to increase the chance of auto-booking success?
  1. Set a Wider Appointment Date Range. The bot will only book appointments if they are available within your specified date range. The wider the range you set, the higher the chance the bot can find a suitable appointment. Ideally, we suggest setting at least a 15-day date range.
  2. Keep an Eye on Telegram Notifications. The bot can help detect any errors in your account around the clock. If the bot detects an error, it will send you a notification immediately, and the auto-booking feature will be automatically halted. Check the notifications on Telegram, follow the instructions to correct the error, and then update your information in the portal to reactivate the auto-booking bot. When the bot is running, the indicator light in the portal is green. If it detects an error, the light turns red.
  3. Don't Log Into Your Account Until the Bot Finishes. If you choose the auto-booking feature, avoid manually logging into your account, as it may interfere with the bot and trigger detection by the official website.